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Small Talk and Casual Conversations for Success Small talk plays an important part in everyday business life because it helps people build and maintain social relationships. It often plays a key role in the way conversations and relationships develop. In this workshop we look at successful communication strategies. Talking in business requires sensitivity particularly when women are communicating with men and men with women. When different generations need to work together, conversation skills help to build bridges. We will look at the specific strategies that make for effective communication in these special situations. Small talk and casual conversation experts use every opportunity to extend their comfort zone by making their conversation partner feel comfortable. They are genuinely interested in other people and their curiosity lets them concentrate on meeting others rather than worrying about the impression they might make. People also appreciate the effort at communication that a non-native speaker is making. Experts focus on the positive in people, try to share interests and establish common ground. Mastering the art of small talk makes life easier and mixing with people more pleasurable. |
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